Hello Paisa, hello convenience

…company launches Malaicha.com application


Diana Chiyangwa

Fintech leader, Hello Paisa has embarked onto a massive rollout in Zimbabwe in response to the Covid-19 pandemic and to help avoid critical food shortages for the masses in that country.

The company is doing this through its recently launched Malaicha.com application which offers a range of over 300 groceries.

The application allows the Zimbabwean Diaspora to purchase groceries for their families back home at prices that are almost the same as those in South Africa so that the beneficiaries can collect back home or even better, have the goods sent to their addresses all over Zimbabwe.

Customers can also purchase hardware materials on the application.

The goods can be collected at collection points in Bulawayo (two collection points), Masvingo, Gweru (two collection points), Harare (three collection points), Chitungwiza and Mutare.

Those who are not in the aforementioned cities can collect the goods at truck collection points around the country. The collection points are in Bindura, Chinhoyi, Chipinge, Filabusi, Gokwe, Gwanda, Gutu, Kadoma, Karoi, Kwekwe, Marondera, Mount Darwin, Murewa, Jerera, Norton, Rusape, Tsholotsho and Zvishavane.

Groceries worth R600 or more can be delivered to a destination within 15 kilometres from the store for an extra R50. Customers will have to pay an extra R150 for delivery of goods to a destination that is between 15 to 30km. Groceries worth R2000 can be delivered for free to any within the major cities.

Hello Paisa chief executive officer Moosa Manjra told Newsworth on Wednesday that the data free application was created in 2019 and can be downloaded for free on IOS and Google Play Store.

“You can shop over 300 products and you choose whether you want your loved ones to collect the goods or you want them delivered. The moment you make a payment in South Africa, those groceries are immediately available,” Manjra said.

Apart from the convenience of getting groceries for their loved ones back home easily, Manjra said the initiative is also creating employment in both South Africa and Zimbabwe.

“The more customers we get, the more the collection points and the more drivers, and staff we will need at our warehouses. So far, we have created 220 jobs in Zimbabwe and another 100 in South Africa.”

Sayjil Magan, Hello Paisa managing director, said they saw the need for the facility during his visit to Harare. They immediately initiated processes to start sending goods to Zimbabwe.

However, the processes were disrupted by Covid-19 when travel restrictions were imposed. They nevertheless continued shipping goods to Zimbabwe.

“Since food is an essential item, we could cross the border into Zimbabwe. We foresaw that there was going to be an extended lockdown, we brought food in bulk mostly non-perishable foods,” Magan said.

Another challenge during the lockdowns was the long queues that formed as people scrambled to collect their groceries. As a solution, Malaicha.com then launched door-to-door services.

Apart from Malaicha.com, Hello Paisa is a money remittance organisation which has a footprint in several African countries.


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